Terms of Service

Last updated: May 2026

Welcome to Disco. These Terms of Service govern your use of the Disco platform and services. By creating an account or using the platform, you agree to these terms.

1. About Disco

Disco is a hospitality staffing marketplace that connects hospitality venues and operators with independent hospitality workers seeking flexible shift opportunities.

Disco provides software and platform tools to facilitate introductions, applications, communication, and shift discovery between users.

2. Platform Role

Disco acts solely as a technology platform and marketplace.

Disco is not:

  • An employer of workers
  • A payroll provider
  • A staffing agency guaranteeing employment
  • A party to agreements between workers and operators

Disco is not responsible for employment contracts, wages, taxes, pensions, insurance, workplace supervision, disciplinary matters, or legal compliance between operators and workers.

3. Eligibility

To use Disco, users must:

  • Be at least 18 years old
  • Have the legal right to work in the United Kingdom where applicable
  • Provide accurate account information
  • Use the platform lawfully and honestly

4. User Accounts

Users are responsible for maintaining the security of their accounts and passwords.

You agree not to:

  • Share accounts with others
  • Impersonate another person or business
  • Provide false information
  • Attempt unauthorized access to the platform

Disco reserves the right to suspend or terminate accounts that violate these terms.

5. Operator Responsibilities

Operators are solely responsible for:

  • Ensuring compliance with employment and tax laws
  • Performing right-to-work checks where required
  • Providing safe working environments
  • Maintaining appropriate insurance
  • Paying workers correctly and on time
  • Ensuring shift details are accurate

Operators acknowledge that Disco does not supervise workers or manage workplace conduct.

6. Worker Responsibilities

Workers are responsible for:

  • Providing accurate profile information
  • Only accepting shifts they intend to work
  • Maintaining professional conduct
  • Ensuring they have the legal right to work
  • Managing their own taxes where applicable

7. Shift Applications and Bookings

Disco does not guarantee:

  • Shift availability
  • Worker selection
  • Booking confirmations
  • Minimum earnings
  • Continuous work opportunities

Operators are responsible for deciding whom to book. Workers are responsible for deciding which shifts to apply for or accept.

8. Payments

Unless explicitly stated otherwise, Disco does not process payments between workers and operators.

Payment arrangements are made directly between operators and workers.

Disco is not responsible for:

  • Unpaid wages
  • Payment disputes
  • Payroll deductions
  • Tax reporting

9. Ratings and Reliability Features

Disco may display profile metrics, rankings, reliability scores, badges, or activity indicators.

These features are provided for informational purposes only and do not guarantee worker quality, performance, or suitability.

10. Prohibited Conduct

Users must not:

  • Use Disco for unlawful purposes
  • Harass or discriminate against other users
  • Post misleading or fraudulent information
  • Attempt to damage or disrupt the platform
  • Upload malicious code or harmful software

11. Suspension and Termination

Disco may suspend or terminate accounts at its discretion where users:

  • Violate these terms
  • Create safety risks
  • Provide false information
  • Abuse the platform

12. Intellectual Property

The Disco platform, branding, logos, design, and software are owned by Disco unless otherwise stated.

Users may not copy, reproduce, or commercially exploit platform content without permission.

13. Limitation of Liability

To the fullest extent permitted by law, Disco shall not be liable for:

  • Loss of earnings or business opportunities
  • Workplace disputes
  • Worker conduct
  • Operator conduct
  • Missed shifts or cancellations
  • Indirect or consequential losses

Use of the platform is at your own risk.

14. Platform Availability

Disco does not guarantee uninterrupted access to the platform.

Features may change, be updated, suspended, or removed at any time.

15. Privacy

Use of Disco is also governed by our Privacy Policy.

16. Changes to These Terms

Disco may update these Terms of Service from time to time.

Continued use of the platform after updates constitutes acceptance of the revised terms.

17. Governing Law

These terms are governed by the laws of England and Wales.

18. Contact

For questions regarding these terms, contact:

support@yourdiscodomain.com